At jilibaby, your privacy matters as much as your gameplay. This policy explains exactly what data we collect, why we collect it, and how we keep it safe for every Filipino player on our platform.
Six core commitments jilibaby makes to every Filipino player
Every page on jilibaby is protected by bank-grade 256-bit SSL encryption. Your personal details, payment information, and account data are transmitted securely at all times — no exceptions.
jilibaby does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the jilibaby platform for your benefit.
We only collect data that is genuinely necessary to provide our services. Every piece of information jilibaby holds about you has a clear, documented purpose — nothing more, nothing less.
This Privacy Policy is written in plain, readable English so Filipino players can understand exactly what jilibaby does with their data — no confusing legal jargon designed to obscure the truth.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data. jilibaby fully honors these rights.
Player data is stored on secured servers with strict access controls. Only authorized jilibaby personnel with a legitimate operational need can access your personal information.
Your Privacy Matters: This Privacy Policy explains how jilibaby collects, uses, stores, and protects the personal information of players and visitors in the Philippines. By using the jilibaby platform, you consent to the practices described in this policy. Please read it carefully alongside our Terms & Conditions.
jilibaby ("we," "us," or "our") is committed to protecting the privacy and personal data of every player and visitor who uses the jilibaby platform. This Privacy Policy applies to all services offered through jilibaby, including our website, mobile platform, games, customer support channels, and any other services we provide to Filipino players.
This policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). We take our obligations under this law seriously and have implemented appropriate technical and organizational measures to protect your personal information.
By registering an account, making a deposit, or otherwise using the jilibaby platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
jilibaby collects only the personal information that is necessary to provide our services, comply with legal obligations, and improve the player experience. The categories of data we collect include:
The following table summarizes the primary data categories and their collection purpose:
| Data Category | Primary Purpose | Required? |
|---|---|---|
| Identity & Contact | Account creation, KYC verification, communications | Yes |
| Financial Information | Processing deposits and withdrawals | Yes |
| Technical & Usage | Security monitoring, fraud prevention, platform improvement | Automatic |
| Communications | Customer support, service improvement | When contacting us |
jilibaby collects personal data through the following channels:
jilibaby uses the personal data we collect for the following purposes:
To create and maintain your jilibaby account, verify your identity and age (21+ requirement), process deposits and withdrawals, and deliver the games and services you request. Without this data, we cannot provide you with access to the platform.
To fulfill our obligations under Philippine law, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, responsible gaming mandates, and any reporting requirements imposed by relevant regulatory authorities. jilibaby is required by law to retain certain records for specified periods.
To detect, investigate, and prevent fraudulent transactions, unauthorized account access, bonus abuse, and other prohibited conduct. This includes monitoring login patterns, transaction behavior, and device fingerprinting to protect both jilibaby and its players.
To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance. Our support team serving players across Manila, Cebu, Davao, Quezon City, and Makati relies on your account data to assist you effectively.
To analyze usage patterns, conduct internal research, and improve the performance, features, and user experience of the jilibaby platform. This analysis is conducted on aggregated or anonymized data wherever possible.
To send you information about jilibaby promotions, bonuses, and new game releases — but only where you have given your explicit consent to receive such communications. You may withdraw your marketing consent at any time by contacting our support team or updating your account preferences.
jilibaby processes your personal data on the following legal grounds as recognized under the Philippine Data Privacy Act of 2012:
jilibaby does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:
We engage trusted third-party service providers to assist in operating the jilibaby platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud hosting and infrastructure providers, and customer support software vendors. These providers are contractually bound to process your data only on jilibaby's instructions and in accordance with applicable privacy law.
Certain game data (such as player ID and wager amounts) may be shared with our licensed game software providers to facilitate gameplay, resolve disputes, and ensure fair play. These providers are subject to strict data processing agreements.
jilibaby may disclose your personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of jilibaby's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
jilibaby uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use our services.
You can control and manage cookies through your browser settings. Please note that disabling essential cookies may impair your ability to use certain features of the jilibaby platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
jilibaby retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
When personal data is no longer required, jilibaby will securely delete or anonymize it in accordance with our internal data disposal procedures.
jilibaby implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While jilibaby takes all reasonable precautions to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jilibaby will notify you and the National Privacy Commission as required by law.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilibaby:
To exercise any of these rights, please contact jilibaby's Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with NPC guidelines.
The jilibaby platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. jilibaby does not knowingly collect personal data from individuals under the age of 21.
If jilibaby discovers that personal data has been collected from a person under the age of 21, the account will be immediately suspended, all associated data will be deleted, and any deposits or winnings will be handled in accordance with applicable regulatory requirements.
If you are a parent or guardian and believe that your child has registered on jilibaby, please contact us immediately at [email protected] so we can take prompt action.
jilibaby primarily stores and processes player data within secure facilities. In certain circumstances, your data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software vendors operating internationally.
Where such transfers occur, jilibaby ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under Philippine law. These safeguards may include contractual data processing agreements, standard contractual clauses, or transfers to jurisdictions recognized as providing adequate data protection.
By using the jilibaby platform, you consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.
jilibaby reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the jilibaby platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how jilibaby protects your personal data. Your continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilibaby handles your personal data, please contact our Data Protection Officer. Our team is available 24/7 to assist Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippines.
Email: [email protected]
When submitting a data privacy request, please include your registered username, the nature of your request, and any relevant details to help us process your inquiry promptly. jilibaby will acknowledge all data privacy requests within five (5) business days and provide a full response within thirty (30) days.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you are not satisfied with jilibaby's response to your privacy concern.
Your data is safe, your privacy is protected, and thousands of games are waiting. Join the jilibaby community and experience the Philippines' most trusted online casino platform.
⚠️ Must be 21 years or older. Please gamble responsibly.